WHEN SHOULD I CALL CAS?
We all share a responsibility to protect children from harm. Ontario's Child, Youth and
Family Services Act, 2017, provides for the protection of children. If someone has reasonable grounds to
suspect that a child is, or may be, in need of protection, they must make a report directly to a Children's
A phone call to us will bring help to a child who is being abused or neglected.
If you suspect child neglect or abuse, please call us immediately.
905.895.2318 | 1.800.718.3850
We are available 24 hours a day, 7 days a week.
You do not need proof of abuse or neglect, your suspicions are enough. The CAS is responsible
for investigating and assessing abuse and neglect, and the ultimate case management.