Thank you for visiting the York Region Children’s Aid Society (YRCAS) website. This website provides users with the opportunity to learn about and contribute to the agency’s mission.


Privacy Policy

This privacy policy explains how YRCAS collects, uses, and discloses your information when you use our website. YRCAS is committed to maintaining your privacy in relation to the information you provide through our website.

By submitting your personal data to us, you will be treated as having given your permission – where necessary and appropriate – for disclosures referred to in this policy. Under no circumstances will YRCAS sell, distribute, or otherwise disclose personal information or contact lists to third parties. However, limited disclosure may be required as part of YRCAS fulfilling its stated business duties and day-to-day operations. This may include consultants, suppliers, or business partners of YRCAS, but only with the understanding that these parties obey and abide by this Privacy Policy, to the extent necessary for fulfilling their own business duties and day-to-day operations.


Personal Information Collected Voluntarily

Website users may provide personal information for the following purposes:

  1. To make a complaint, give a compliment or provide feedback to YRCAS.
  2. To make a request for records to YRCAS.

This information is used by authorized staff to respond to your request and/or inquiry.

This personal information is provided voluntarily, and is kept in confidence, and stored in secure databases on our Internet servers or those of third parties who may be contracted to provide these services.

Personal information collected can include name, address, phone number, email address and any information relevant to deliver our services and provide information. This also includes date of birth when requesting records through our website form.


Collection of non-personal information

We may automatically collect non-personal information about you such as the type of internet browsers you use or the website from which you linked to our website. We may also aggregate details which you have submitted to the site (for example, your age and the town where you live). You cannot be identified from this information, and it is only used to assist us in providing an effective service on this website. We may from time to time supply third parties with this non-personal or aggregated data for uses in connection with this website.

We have implemented technology and policies with the objective of protecting your privacy from unauthorized access and improper use and will update these measures as new technology becomes available, as appropriate.



Cookies are files with a small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive.

Like many sites, we use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.


DoubleClick Cookie:

Google, as a third-party vendor, uses cookies to serve ads on our website. Google’s use of the DoubleClick cookie enables it and its partners to serve ads to our users based on their visit to our website or other sites on the internet.

You may opt out of using the DoubleClick Cookie for interest-based advertising by visiting the Google Ads Settings page.

YRCAS uses Remarketing with Google Analytics to advertise on third-party sites to you after you visit our website. We and our third-party vendors, like Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) to inform, optimize and serve ads based on your past visits to our website.

You can opt out of Google Analytics for Display Advertising and customize the Google Display Network ads by visiting the Google Ads Settings page. Google also recommends installing the Google Analytics Opt-out Browser Add-on for your browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.


Links to External Websites

YRCAS’s website provides you with resources regarding child welfare services in the form of links to other sites on the internet. We have no control over these links or sites. These sites may have different privacy policies and information-gathering practices. YRCAS claims no responsibility or liability for the content, reliability of information, and privacy policies. Once you have entered these sites, you are under their terms and policies.

Terms Of Use

By accessing or using this website in any way, including, without limitation, use of any of the services, downloading of any materials, or merely browsing the website, you agree to and are bound by these “terms of use.”

The material contained on the York Region Children’s Aid Society’s website is intended for informational purposes only. We have made every effort to keep the information accurate and up-to-date. However, it is possible that such information may contain errors. Therefore, York Region Children’s Aid Society does not claim complete accuracy for this website.

The York Region Children’s Aid Society does not guarantee that the function of this website will be uninterrupted or error-free, that defects will be corrected, or that this site or the server that makes it available will be free of viruses or other harmful elements. As a visitor to and user of this website, you assume full responsibility for any costs associated with servicing of equipment or other costs incurred in connection with use of this website, and agree that access to this website is undertaken at your own risk. York Region Children’s Aid Society shall not be liable for damages of any kind related to your use or inability to access this site.

General Disclaimer of Liability

The information contained on this website is provided “as is”, “as available”, and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchant ability and fitness for a particular purpose). The information contained on this website may contain bugs, errors, problems or other limitations. York Region Children’s Aid Society’s assumes no liability or responsibility for any errors or omissions in the content contained on this website.

The user agrees to indemnify, defend and hold YRCAS and its affiliates, licensors, content and service providers, participating publishers, authors, dealers, and suppliers harmless from any liability, loss, claim, and expense, including lawyer’s fees and expenses, related to a user’s violation of this Agreement or use of the website.

All responsibility or liability for any damages caused by viruses contained within the electronic files or at the website is disclaimed.


All information contained on this website is © Copyright Children’s Aid Society of York Region. Any logos and trademarks used on this site are the property of their respective owners.

Changes may be made at any time to this website, to these terms and conditions and to the information contained herein, without prior notice.

Contact Us

If you have any questions and/or concerns, please contact